Privacy Policy

Who is responsible for your information

MarDigital, a digital marketing agency based in Popayán, Cauca, Colombia, serving businesses in the United States and Colombia. You can reach us about anything in this policy at mardigitalcali@gmail.com.

Information you give us

When you fill in a form, request an audit or email us, we receive the details you choose to share:

• Your name and email address (required to reply to you).
• Your business name, website, industry, location and the services you are interested in.
• A phone number, only if you decide to add one.
• Anything you write in the message fields, such as your marketing budget or the problem you want to solve.

Information collected automatically

If you accept analytics cookies, Google Analytics 4 records how the site is used: pages viewed, time on page, the website or search that sent you, device and browser type, and an approximate location (city or region). We do not receive your exact address, and we do not use this data to identify you personally.

If you reject cookies, Google Analytics only receives anonymous signals without cookies (Google calls this Consent Mode). Your choice is stored in your browser so we don't ask again on every page.

How we use your information

We do not sell your personal information, and we do not share it with third parties for their own advertising. We only email you about your request or services you hired; we do not add you to newsletters without your permission.

• To answer your request and send you the confirmation email you asked for.
• To prepare the audit, proposal or service you requested.
• To measure which pages and campaigns bring useful visits and to improve the site.
• To keep a record of requests and meet legal, tax or accounting obligations.

Who we share it with

We use a small number of service providers that process data on our behalf, under their own security and privacy terms:

• Website hosting and content delivery providers that serve this site.
• A cloud database provider that stores form submissions securely.
• An email delivery provider that sends the notification to our inbox and your confirmation email.
• Google LLC, for Google Analytics 4.
• Hotmart, only if you choose to pay for an audit through its checkout. Hotmart handles the payment and its own privacy policy applies.

Cookies

Essential storage: your cookie choice is saved in your browser's local storage so the banner does not appear on every page.

Analytics cookies (Google Analytics 4, such as _ga): set only after you click Accept. You can change your choice at any time with the Cookie settings link at the bottom of every page, or by clearing this site's data in your browser.

How long we keep it

We keep form submissions and email conversations for up to 24 months after our last contact, unless you become a client, in which case we keep the records needed for the work and for tax purposes. Google Analytics data is kept for 14 months. You can ask us to delete your information sooner.

Your rights and choices

You can ask us to tell you what information we have about you, to correct it, to delete it or to stop using it. Email mardigitalcali@gmail.com from the address you used with us and we will respond within 30 days. Residents of California and other U.S. states with privacy laws have these rights under their state law; we do not sell or share personal information as those laws define it.

You can also decline analytics cookies and still use every part of the site.

Security

The site uses HTTPS. Form data travels encrypted and is stored with access limited to our team. No online system is perfectly secure, so please don't send passwords, card numbers or account logins through our forms; we will never ask for them that way.

International transfers

We operate from Colombia and our service providers may process data in the United States or other countries. When we transfer information, we use providers that apply recognized security and privacy safeguards.

Children

This site is meant for businesses and adults. We do not knowingly collect information from anyone under 16.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top. Significant changes will be highlighted on the site.